Product Reviews

//Product Reviews
Product Reviews 2017-02-24T19:50:18+00:00

We appreciate hearing from you …

 

“I have heard positive feedback from the guys saying it was one of the better training sessions we had, not too long and some good practical tips on how to maintain and troubleshoot the unit. … Oh, the food was great too, we’re still eating it today

from a Lunch ‘n Learn training session attendee in the Power Generation Industry
using the Model 2111XP Thermo Orion Sodium Monitor
May 2016

Customer has been using IC Controls for years with a high level of satisfaction

from our Distributor about their customer in the Pulp and Paper Industry
using our Model 655-8  pH analyzer and Model 605 pH sensor

May 2015

Customer is very happy with our products.  This application has shown to be very reliable and perform wonderfully\

from our Distributor about their customer, measuring the effluent at their cogeneration plant to meet government regulations.
using the Model 210-P pH analyzer and Model 602 pH sensor

May 2015

We are impressed with the ability of this unit to sustain -23C temperatures.  We had a malfunction with the air blower at the wastewater treatment plant which drained the tank and left the LDO probe exposed to air, however no damage was incurred!.”

from  a Waste Water Treatment Plant Technician
using the Thermo Orion Model RD6A43 Dissolved Oxygen LDO system
May 2015

“Repairs were carried out quickly and conveniently.”

from  a Technical Services Laboratory Technician using our calibration and repair services.
May 2015

The Model 642 pH sensor is used in “the refinery where it is really abbrasive, high acid, and high temperatures.  The competition claim they can take the high temperatures and high acid environments, but the probes are failing all over the place in the those applications.”

from  a Instrument Technician using our top selling pH sensor, the Model 642 in their mining refinery.
Oct 2014

“Working with this unit was great.  It is very compact and plug and play.  Makes installation easy and readings stabilize quite fast.”

from  Francois using our Model 869 ppb Dissolved Oxygen rental unit.
May 2014

“It was a pleasure dealing with your whole team; from the admin accounting to technical support.  We were always serve professionally with a touch of kindness.

from a WPS Account Manager using our Model 869 ppb Dissolved Oxygen rental unit.
December 2013

“We have had two of the 655 pH analyzers in for about 13 years and they are working great. We have had no problems and they have been very user friendly.

from a user in a Facility Engineering Plant in Aerospace Industry using our Model 655 pH Analyzer.
October 2012

I was very happy with the complete package of service provided … your team was professional and  helpful”

from a Consulting Engineer using our Model 869 portable Dissolved Oxygen Analyzer.
February 2012

“After 8 years in application, this satisfied customer does not need to replace his sensor that is still working well in application, but is looking to upgrade his electronics to our new Model 210 series.”

from a customer using our Flanged 642 pH sensor/electrode in a Chlor Alkali plant.
November 2011

“Check out this recommendation from Nathan on Linkedin:  “I was impressed by the level of Service we got.  Especially when I sent e-mail when we had a problem on Sunday.  I was sure we had nobody to talk to and would not be able to get assistance before Monday, but Ed send an answer with an hour.”

from Nathan using our Model 875-25 in Israel on Linkedon
October 2011

“After more than 10 years of selling IC Controls products in the Middle East, our Distributor advised us that end users have come to the realization that IC Control sensors save money in the long run.  The primary reason for this is the long working life.  Customer that have tried less expensive makes, are now returning to the Controls brand.”

from our long standing Distributor in the Middle East during his recent visit to our manufacturing facility
August 2011

“During a recent sales call to ensure a Model 655 pH Analyzer customer knew about our 25% trade in discount toward our new 210-P pH Analyzer, our customer shared with us that the Model 655 in application has been extremely reliable, user friendly and emphasized the ease and usefulness of our user-manuals.”

from a Waste Water Treatment Plant Operator
August 2011

“We were pleased to authorize the inclusion of our Model 876-25 ppb DO system   in a recent study and wish Francisco the best of luck toward having his work commercially published as a book with the title Analizadores de proceso.  Introduccion a sus tecnicas analiticas / Process Analyzers.  Introduction to their analytical techniques.   (~ best seller)”

from a retired Analyzer System Engineer – “finishing a study on different process and environmental analyzers and their analytical techniques.
January 2011

“Your pH sensors had been one of the best in our trial.”  They are now looking at our PPM DO systems. 

from a Waste Water Treatment Plant Operator
August 2010

“When a technical specialist from our service team performed on-site work, he was noted for his professionalism and care for the operation of the application which left a longstanding positive impression within that plant.   In a recent conversation with them,  they told us that when water analysis needs arise at this plant – they think IC Controls. “

from a Waste Water Treatment Plant Operator
June 2010

“The 869 has worked reliably every time installed into application.”    ~  best seller

from a portable DO Model 869 user
June 2010

“I want to congratulate IC Controls on its 31st  Anniversary. I wish you a joyous event, and much success in the future  to come.  At the same time, I want to thank-you all again for the support and  help you have provided me during the past four months. I truly  appreciate it.  I wish everyone the best of luck in the future. “

from a recent University of Waterloo – Chemical Engineering co-op student
May 2010

“I must commend IC Controls on the overall handling of this order, your attention to detail, adherence to delivery requirements, submission of documentation, accomodating our request to witness the calibration/testing of a unit, and detailed/secured packing of the equipment.  It has been a pleasure dealing with IC Controls and I look forward to working with you on future projects.  Please convey our thanks to the staff of IC Controls!”

from a QA Manager at a panel fabricator
April 2010

“Thank you for your high quality work.  We look forward to you coming back next year for your annual service.”

from a Canadian Power Utilityafter we completed their annual preventative maintenance service on a Thermo Orion 2111LL Sodium Analyzer.
April 2010

“The O2 analyzer has functioned flawlessly since it was installed.”   best seller

from a University using the IC Controls Model 865-25 in a boiler feedwater application.
December 2009

We were contacted for a quote to replace an IC Controls pH probe that had failed.  When they gave us the serial number, we were astounded to learn that the probe had been in service 15 years! 

from a Process Engineer at a steel company
October 2009

“I am quite pleased with the pH probes we purchased some time ago from IC.   In the near future we will be looking at Total Chlorine & PH/ORP Method Chorine analyzers.”

from an Instrumentation and Controls Technician at a local city installation.
May 2008

“We use the Model 876-25 to measure residual chlorine at the end of the line for our potable water system here at our mill. It has been working very well for us.”  best seller

from an Instrument Mechanic at a pulp & paper mill using an IC Controls manufactured sample panel.
April 2008

“I just wanted to once again thank you and everyone else involved who tried to help me earlier this week.  Your customer service is exemplary!!!  I will be happy to recommend IC Controls to whoever asks!!”

from an Office Manager at a plating company
December 2006

“We have had two of the 655 pH analyzers in for about 13 years and they are working great. We have had no problems and they have been very user friendly.


from a user in a Facility Engineering Plant in Aerospace Industry using our Model 655 pH Analyzer.
October 2012

I was very happy with the complete package of service provided … your team was professional and  helpful”

from a Consulting Engineer using our Model 869 portable Dissolved Oxygen Analyzer.
February 2012

“After 8 years in application, this satisfied customer does not need to replace his sensor that is still working well in application, but is looking to upgrade his electronics to our new Model 210 series.”

from a customer using our Flanged 642 pH sensor/electrode in a Chlor Alkali plant.
November 2011

“Check out this recommendation from Nathan on Linkedin:  “I was impressed by the level of Service we got.  Especially when I sent e-mail when we had a problem on Sunday.  I was sure we had nobody to talk to and would not be able to get assistance before Monday, but Ed send an answer with an hour.”

from Nathan using our Model 875-25 in Israel on Linkedon
October 2011

“After more than 10 years of selling IC Controls products in the Middle East, our Distributor advised us that end users have come to the realization that IC Control sensors save money in the long run.  The primary reason for this is the long working life.  Customer that have tried less expensive makes, are now returning to the Controls brand.”

from our long standing Distributor in the Middle East during his recent visit to our manufacturing facility
August 2011

“During a recent sales call to ensure a Model 655 pH Analyzer customer knew about our 25% trade in discount toward our new 210-P pH Analyzer, our customer shared with us that the Model 655 in application has been extremely reliable, user friendly and emphasized the ease and usefulness of our user-manuals.”

from a Waste Water Treatment Plant Operator
August 2011

We were pleased to authorize the inclusion of our Model 876-25 ppb DO system   in a recent study and wish Francisco the best of luck toward having his work commercially published as a book with the title Analizadores de proceso.  Introduccion a sus tecnicas analiticas / Process Analyzers.  Introduction to their analytical techniques.   (~ best seller)

from a retired Analyzer System Engineer – “finishing a study on different process and environmental analyzers and their analytical techniques.
January 2011

“Your pH sensors had been one of the best in our trial.”  They are now looking at our PPM DO systems. 

from a Waste Water Treatment Plant Operator
August 2010

“When a technical specialist from our service team performed on-site work, he was noted for his professionalism and care for the operation of the application which left a longstanding positive impression within that plant.   In a recent conversation with them,  they told us that when water analysis needs arise at this plant – they think IC Controls.”


from a Waste Water Treatment Plant Operator
June 2010

“The 869 has worked reliably every time installed into application.”    ~  best seller

from a portable DO Model 869 user
June 2010

“I want to congratulate IC Controls on its 31st  Anniversary. I wish you a joyous event, and much success in the future  to come.  At the same time, I want to thank-you all again for the support and  help you have provided me during the past four months. I truly  appreciate it.  I wish everyone the best of luck in the future. “

from a recent University of Waterloo – Chemical Engineering co-op student
May 2010

“I must commend IC Controls on the overall handling of this order, your attention to detail, adherence to delivery requirements, submission of documentation, accomodating our request to witness the calibration/testing of a unit, and detailed/secured packing of the equipment.  It has been a pleasure dealing with IC Controls and I look forward to working with you on future projects.  Please convey our thanks to the staff of IC Controls!”

from a QA Manager at a panel fabricator
April 2010

“Thank you for your high quality work.  We look forward to you coming back next year for your annual service.”

from a Canadian Power Utility after we completed their annual preventative maintenance service on a Thermo Orion 2111LL Sodium Analyzer.
April 2010

“The O2 analyzer has functioned flawlessly since it was installed.”   best seller

from a University using the IC Controls Model 865-25 in a boiler feedwater application.
December 2009

We were contacted for a quote to replace an IC Controls pH probe that had failed.  When they gave us the serial number, we were astounded to learn that the probe had been in service 15 years! 

from a Process Engineer at a steel company
October 2009

“I am quite pleased with the pH probes we purchased some time ago from IC.   In the near future we will be looking at Total Chlorine & PH/ORP Method Chorine analyzers.”

from an Instrumentation and Controls Technician at a local city installation.
May 2008

“We use the Model 876-25 to measure residual chlorine at the end of the line for our potable water system here at our mill. It has been working very well for us.”  best seller

from an Instrument Mechanic at a pulp & paper mill using an IC Controls manufactured sample panel.
April 2008

“I just wanted to once again thank you and everyone else involved who tried to help me earlier this week.  Your customer service is exemplary!!!  I will be happy to recommend IC Controls to whoever asks!!”

from an Office Manager at a plating company
December 2006