“Products are in use, we are satisfied with the results. We really appreciate that someone was down and trained our E/I guys on the equipment and what is needed to maintain it.”
from a Steam Plant Supervisor in the Pulp and Paper Industry
using the Model 2120XP Thermo Orion Calcium Monitor
“I have heard positive feedback from the guys saying it was one of the better training sessions we had, not too long and some good practical tips on how to maintain and troubleshoot the unit. … Oh, the food was great too, we’re still eating it today”
from a Lunch ‘n Learn training session attendee in the Power Generation Industry
using the Model 2111XP Thermo Orion Sodium Monitor
“When a technical specialist from our service team performed on-site work, he was noted for his professionalism and care for the operation of the application which left a longstanding positive impression within that plant. In a recent conversation with them, they told us that when water analysis needs arise at this plant – they think IC Controls. “
from a Waste Water Treatment Plant Operator. June 2010.
“Thank you for your high quality work. We look forward to you coming back next year for your annual service””
from a Canadian Power Utility after we completed their annual preventative maintenance service on a Thermo Orion 2111LL Sodium Analyzer. April 2010.